> For the complete documentation index, see [llms.txt](https://docs.terragon.io/documents/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.terragon.io/documents/terragon-manual/payments-module/3.-withdrawal-list.md).

# 3. Withdrawal List

This section allows admins to manage and track all player withdrawal requests in one place. It includes a summary of statuses, a detailed filter panel, a transaction list, and action options for bulk handling.

**Summary Cards (Top Overview)**

* **Pending** – Displays the number of withdrawal requests that are still awaiting processing. Clicking this filters the list accordingly.
* **Payment Processing** – Shows withdrawals currently being processed by the system or manually.
* **Declined** – Indicates how many withdrawal requests were rejected this month.
* **Paid** – Shows the number of successfully paid withdrawal requests this month.

**Filter Panel**

Admins can refine the search using multiple filter options:

* **Withdrawal ID** – Search by unique withdrawal ID.
* **Requested Time** – Filter requests by a specific date or time range.
* **Player Username or Player ID** – Allows exact or partial search by player details.
* **Player Status** – Filter by player account status (e.g., Active, Inactive, Banned, Excluded).
* **Withdraw Status** – Select multiple statuses such as Pending, Paid, Declined, Payment Processing, or Canceled By System.
* **Payout Type** – Choose between Manual or Payment Gateway.
* **VIP Level** – Filter withdrawals by the player’s VIP level.
* **UUID** – Search using the unique transaction identifier.

**Withdrawal List Table**

Each transaction includes:

* **ID** – Unique identifier for the withdrawal.
* **Player ID** – Internal player reference number.
* **Country Code** – Player’s country of registration.
* **Player Username** – Name or email used by the player.
* **Amount** – Total withdrawal amount requested.
* **Withdraw Method** – The currency or channel used (e.g., BTC, USDT).
* **Ref ID** – External payment provider’s reference ID (if applicable).
* **Status** – Current state of the transaction (Pending, Paid, Declined, etc.).
* **Processed By** – Admin who handled the transaction.
* **Player VIP** – Player’s loyalty tier (e.g., Bronze, Silver).
* **Player Status** – Active or blocked account status.
* **Created At / Processed At** – Time and date of request and processing.
* **Platform** – Indicates where the request originated from (e.g., Desktop Web).
* **Checkbox** – Allows bulk selection of transactions for mass actions.

**Bulk Actions**

* **Bulk Proceed Payout** – All selected transactions with status "Pending" will be marked as "Payment Processing".
* **Bulk Decline** – Allows rejecting multiple pending or processing requests at once.
* **Export** – Export the current transaction list. Only available to admins with permission.

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